Manage My Membership
Our Self Service Membership Resources
Managing your membership with us is easy via our Active World membership app. See our handy resources and how to guides below to manage your gym, swim or GOswim membership.
Change My Class
We understand that schedules change, you can change your GOswim lesson time and/or day within our app.
See all the steps in our guide below bto change your lesson. Lesson changes are based on availability.
If the student is progressing to a new GOswim level please speak to our team in centre to help you out.
Suspend My Membership
Heading on holidays or looking to just take a break? Suspending your membership is easy via our Active World membership app. See the how to steps in our guide below.
Suspension conditions: GOswim Suspensions incur a $5 fee per week to maintain your spot in the program. For all other memberships, suspension is at no cost for the first 6 weeks and $5 per week thereafter.
